Using ALT FX Platform
ALT FX Features and Tools Explained
Overview of ALTFX
Become a Master Trader (How to register for a provider account)
Step 1: Hover your mouse cursor over the “three horizontal lines” on the left side of your screen.
Step 2: Select “Copy Trade”. Locate the “Three dots”à”Signal Provider”.
Step 3: Follow the instructions on site.
Once you have your live account. Click on “Join Now” to be re-directed to the Signal Account Management area.
Next, click on the “Create” button to set-up the parameters for your master account. You will be redirected to the “Create Signal” page.
First, select the trading account that you want to use as the signal provider.
Note a minimum equity of USD100 is required.
Next, personalise your Signal Profile Page to attract and inform potential followers.
You may upload an image cover, your Signal Provider Name, a brief introduction about yourself, your experience and trading strategies to captivate potential followers.
Then, select the profit sharing ratio and minimum investment required to start copying you.
Finally, you may choose to make your trading data publicly available (default) or only for your copy traders.
Congratulations you are now a signal provider.
Setting up your Signal Provider Account via phone/tablet
Step 1: From the home screen, select the 4th (Wifi-Signal looking) icon from the bottom left of the screen. You will be re-directed to the copy trading page.
Alternatively, you may tap on the Copy-trading label.
Step 2: Tap on the “Three dots” icon at the top right corner of the screen. There will be a pop-up menu.
You may also find more information about the signal provider program under “How does it work?” and “Profit-sharing program”.
Step 3: Tap on “Become a signal provider”. You will be brought to the “Introductory” page.
Step 4: Tap on “Join Now” to be brought to the “Account Management” page.
Step 5: Tap on “Become a Signal Provider”. You will be redirected to the “Create Signal” page.
First, select the trading account that you want to use as the signal provider.
Note a minimum equity of USD100 is required.
Next, personalise your Signal Profile Page to attract and inform potential followers.
You may upload an image cover, your Signal Provider Name, a brief introduction about yourself, your experience and trading strategies to captivate potential followers.
Then, select the profit-sharing ratio and minimum investment required to start copying you.
Finally, you may choose to make your trading data publicly available (default) or only for your copy traders.
Congratulations you are now a signal provider.
Copy a Master Trader (How to set-up a follower account)
Step 1: Hover your mouse cursor over the “three horizontal lines” on the left side of your screen.
Step 2: Select “Copy Trade”.
Here you can find a list of master traders providing their signals.
Step 3: Browse through their statistics and click on the master trader you would like to find out more about.
View deeper insights into the master trader trading style
Step 4: Once you have decided on the master trader you want to follow, click on Copy.
Step 5: You will be prompted to set the amount you want to invest, the maximum profit/loss before the copier system un-links your account from the master trader signal (optional). Click “Next” once done.
Step 6: You will be prompted to select where you want to transfer the money from into the copy trading account.
Step 5: Verify the information of the copy trade settings and read the Copy Trade Agreement. If all is good, Click on “Submit”.
You will see a green tick to indicate that you have successfully followed the signal provider. Click on “Done”
Step 6: From the copy trading page, click on “Management” tab to view your copy trading account statistics and settings.
Step 7: Click on the copy trading account that you want to manage and adjust your copy trading account settings (which includes Max Profit/Max Loss, copy multiplier and to stop copy trade). Then click on the “settings” icon. Once done, tap on “Submit” to update your settings.
Congratulations you are now copying a master trader.
Setting up your copy trading account via phone/tablet
Step 1: From the home screen, select the 4th (Wifi-Signal looking) icon from the bottom left of the screen. You will be re-directed to the copy trading page.
Alternatively, you may tap on the Copy trading label to browse for more Signal Providers.
Step 2: Select the signal provider that you want to copy.
You may search for your signal provider using the search function at the top right corner of the screen.
Alternatively, you may browse through the list of available signal providers with their corresponding statistics.
Search icon and list of providers image.
You may tap on the signal provider to view more details (such as performance, number of copy traders following, and active/historical orders about the signal provider.
Step 3: Tap on “Copy”. You will be prompted to set the amount you want to invest, the maximum profit/loss before the copier system unlinks your account from the master trader signal (optional). Click “Next” once done.
Step 4: Select where you want to transfer the money from into the copy trading account.
Step 5: Verify the information of the copy trade settings and read the Copy Trade Agreement. If all is good, tap on “Submit”.
You will see a green tick to indicate that you have successfully followed the signal provider. Tap on “Done”
Step 6: From the copy trading page, tap on “Management” tab to view your copy trading account statistics and settings.
Step 7: Tap on the “Settings” icon on the right to adjust your copy trading account settings (which includes Max Profit/Max Loss, copy multiplier and to stop copy trade). Once done, tap on “Submit” to update your settings.
Congratulations you are now copying a master trader.
Ambassador Program
- Ambassador Sign Up/Level: Check your Ambassador level or register to be an Ambassador by tapping on the “Ambassador Level” on the top right of the screen
- You may check your transactions, withdraw or transfer the rebates you earned by tapping on “Wallet”.
- Invite your friends by tapping on “Invite now”.
- Get up to speed with our tutorials on how to become a successful ambassador.
- Track your referrals trading by tapping on “Monitor”.
- You may also view your referrals, funds and volume in the various tabs at the bottom.
Insights
Scroll on to stay up to date with the latest news events. You can filter the contents by categories using the function boxed up in red in the screenshots below.
- Headlines: Keep updated with the latest news articles that has been classified into the respective markets for you.
- Video: Keep updated on the latest happenings/ trading knowledge.
- Announcement: Get a quick update on the latest happenings in the market as well as on ALT FX platform.
- Calendar: Stay updated on the upcoming news events
- Sharing/Saving functions: To save/share an article or video, tap on the “three dots” icon located on top right corner of the screen.
- To search, tap on the “Magnifying glass” icon.
- Tap on the “three dots” icon to:
- Saved: View the articles/videos you have saved
- History: Access the articles/videos you have previous watched
Markets
- Tap on the respective tabs to be directed to your watchlist of markets including Forex, Commodities, Indices, Shares, and Cryptocurrencies.
- Scroll to find the market you want to trade.
- Tap on the pair that you would like to analyse/trade.
- Using the “View all accounts” at the top right corner of the screen, you may view/switch between all your accounts or add a new account.
- Tap to add Buy/Sell order
- News and updates related to the pair
- Key information related to the pair.
- Tap on the “Buy”/”Sell” to enter your position. You will be prompted to adjust your position size, Entry Price (for Limit/Stop orders), Stop Loss/Take Profit (optional)
Withdraw
Directs you to the withdrawal page to withdraw funds to your bank account/Crypto wallet.
Deposit
Directs you to the deposit page to transfer funds into your trading account.
Account Functions
Access various functions
- Personal: To verify your identity
- Bank Account: To add your bank account for deposits/withdrawals
- USDC Address: To add your Crypto Wallet Address
- Account types: Gain insights into the types of accounts available and which one suits your trading style best
- Trading Rules: Find out more about the various platforms and leverage available to you
- Company: Understand more about our company, ALTFX.
- Settings: Adjust your security/Notification/Language/Theme-mode preferences
- You can also switch between your accounts here.
- View your open positions/pending orders.
- Slide left, then tap on “Close” to exit your position.
- View your Limit/Stop orders here.
- Slide left, then tap on “Delete” to remove your limit/stop order.
- Access more account functions under “More”.
Read on to find out more about each function.
- Account Information: Gain access to all the essential details of your account.
- Performance: View your trading statistics
- Deposit Details: Track your deposit history and status.
- Withdrawal Details: Track your withdrawal history and status.
- History Order: View all the past trades that you have taken
- Statement: View your account statement.
- Journal: Detailed breakdown of your trading journey, that is the date and time of all actions performed on all your trades.
- Trading Password: Change your Login Account password.
- Your identity will be verified before you can change your password.
Notifications
Keep updated with your account/fund status, trading positions, trading sessions and latest news updates.
Livechat
Customer support is available 24/5 for you should you need any assistance.
Copy a Master Trader (How to set-up a follower account)
Step 1: Hover your mouse cursor over the “three horizontal lines” on the left side of your screen.
Step 2: Select “Copy Trade”.
Here you can find a list of master traders providing their signals.
Step 3: Browse through their statistics and click on the master trader you would like to find out more about.
View deeper insights into the master trader trading style
Step 4: Once you have decided on the master trader you want to follow, click on Copy.
Step 5: you will be prompted to set the amount you want to invest, the maximum profit/loss before the copier system unlinks your account from the master trader signal (optional). Click “Next” once done.
Congratulations you are now copying a master trader.
Become a Master Trader
Step 1: Hover your mouse cursor over the “three horizontal lines” on the left side of your screen.
Step 2: Select “Copy Trade”. Locate the “Three dots”à”Signal Provider”.
Step 3: Follow the instructions on site.
Once you have your live account. Click on “Join Now” to be re-directed to the Signal Account Management area.
Congratulations you are now a signal provider.
[Refer to the Signal Provider Set-up Guide for more information]
ALT FX App
Step 1: Download the ALT FX App.
Step 2: Tap on "LOGIN", fill in your mobile number and password, then tap on "LOGIN".
Alternatively, you may choose to login via email address.
Congratulations you have now signed in to your live ALTFX account on ALT FX mobile app and may now trade from your phone.
Please refer to the ALT FX App Manual for more information on the app functions.
MT5 Mobile
Step 1: Download the MT5 app from Apple/Play Store.
Step 2: Read through the license agreement and tap on Accept to agree.
A MetaQuotes Demo account will automatically be created for you. You can ignore this account, and move on to step 3.
Step 3: Once the MetaQuotes Demo account is created, tap on the “three lines” in the top left corner to open the menu.
Step 4: Tap on “Manage accounts”.
Step 5: Tap on the “+” icon in the top right corner.
Step 6: Under “Find Broker”, search for “StraitsFutures”, Select the broker “PT. Straits Futures Indonesia”.
Step 7: Fill in your user ID and password, then under server, check that “StraitsFutures-ALT Live” is selected.
Otherwise, tap on the down arrow and select the correct one.
Step 8: Tap on Login to enter your trading account.
Congratulations you have now signed in to your live ALTFX account on MT5 mobile app and may now trade from your phone!
For more information on how to use the MT5 app, please refer to MetaTrader's Terminal Guide.
MT5 Functions
- Green box: Side Panel: Market Watch, Navigator, Symbols and Ticks
- Orange box: Top panel and drawing instruments: Drawing tools, Timeframes, Signal Service, Auto-trading, Chart Functions, Virtual Server
- Blue box: Toolbox: Trade positions, Trade History, News, Mailbox, Calendar, Company, Alerts, Articles, Code Base, Experts, and Journal.
- Red box: Charts Panel: Chart display of your choice of instrument, Trading functions, One click trading and Depth of market)
For more information please refer to MetaTrader's Guide.
MT5 Set-Up
Step 1: Download the MT5 file.
Step 2: Double click on the downloaded file to install the MT5.
Step 3: Read through the License Agreement and click on “Next” if you agree.
- Your installation will begin.
Step 4: Look for the Straits Futures MT5 shortcut icon on your PC home screen, double click it to open.
Step 5: Select “Connect with an existing trade account”.
- Enter your Login ID and password.
- Under Server, select your respective server. (StraitsFutures-ATL Live)
Congratulations you have now signed in to your live AltitudeFX account on MT5 PC app and may now trade from your PC.
Retrieving Account Login Password via ALT FX App
Step 1: At the login page, tap on “Forgot Password?”.
Step 2: Verify your identity via a code sent to your Mobile Number/Email Address.
- Tap on the drop-down option under “Via*” to choose between receiving the verification code via mobile number or email.
- Enter your Mobile Number/Email Address that you used to register for your account, then click on “Get” to receive the verification code.
- Key in the code, then click on “Next”.
Step 3: Set your new login password.
Key in your password.
- Compulsory Password Requirements:
- 8-15 characters
- Contain two characters from the following four categories: uppercase letters A-Z, lowercase letters a-z, numbers 0-9, special characters (~, !, $, #, %, etc.).
Re-type your password to confirm.
Note: You may tap on the “eye” icon to view the password you have typed.
Click on “Confirm” to complete the password changing process.
Congratulations you have changed your account login password! An email notification will be sent you. Please use your new password to login.
Changing Account Login Password via ALT FX App
Step 1: At the home screen, tap on the "Profile Picture" icon on the top right corner of the screen.
Step 2: Select “Settings” à Select “Security”.
Step 3: Locate the “Password - Change” option and tap on it to change your account login password.
Note this is not your trading account password.
Step 4: Verify your identity via SMS through your Mobile Number/Email.
This is for security reasons.
Step 5: Set your new login password.
Key in your password.
- Compulsory Password Requirements:
- 8-15 characters
- Contain two characters from the following four categories: uppercase letters A-Z, lowercase letters a-z, numbers 0-9, special characters (~, !, $, #, %, etc.).
Re-type your password to confirm.
Note: You may tap on the “eye” icon to view the password you have typed.
Click on “Confirm” to complete the password changing process.
Congratulations you have changed your account login password! An email notification will be sent you. Please use your new password to login.
Retrieving Account Login Password via ALT FX Webtrader
Step 1: At the login page, click on “Forgot Password?”.
Step 2: Verify your identity via a code sent to your mobile number or email.
- Click on “Reset password via email address” if you prefer to receive the verification code via email.
- Enter your Mobile Number/Email Address that you used to register for your account, then click on “Get” to receive the verification code.
Key in the code, then click on “Next”.
Step 3: Set your new login password.
Key in your password.
- Compulsory Password Requirements:
- 8-15 characters
- Contain two characters from the following four categories: uppercase letters A-Z, lowercase letters a-z, numbers 0-9, special characters (~, !, $, #, %, etc.).
Re-type your password to confirm.
Note: You may click on the “eye” icon to view the password you have typed.
Click on “Done” to complete the password changing process.
Congratulations you have changed your account login password! An email notification will be sent you. Please use your new password to login.
Changing Account Login Password via ALT FX Webtrader
Step 1: Hover your mouse cursor over the “three horizontal lines” on the left side of your screen.
Step 2: Select “Settings”.
Step 3: Locate the “Password - Change” option and click on it to change your account login password.
Note this is not your trading account password.
Step 4: Verify your identity via SMS through your mobile number or email.
This is for security reasons.
Step 5: Set your new login password.
Key in your password.
- Compulsory Password Requirements:
- 8-15 characters
- Contain two characters from the following four categories: uppercase letters A-Z, lowercase letters a-z, numbers 0-9, special characters (~, !, $, #, %, etc.).
- Re-type your password to confirm.
Note: You may click on the “eye” icon to view the password you have typed.
Click on “Done” to complete the password changing process.
Congratulations you have changed your account login password! An email notification will be sent you. Please use your new password to login.
Internal Funds Transfer via ALT FX App
Step 1: Tap on the “Profile Picture” icon.
Step 2: Tap on the “Transfer” button.
Step 3: Using the drop-down option select from which account you want to transfer to which account and the amount to transfer. Then tap on “Done”.
Step 4: Confirm that the information is correct and tap on “Done”.
Congratulations you have just done an internal funds transfer!
Withdrawal via ALT FX App
Step 1: At the home screen, tap on “Withdraw”.
You will be prompted to add a Bank Account/Crypto Address if you have not already added.
Step 2: Tap on “Confirm”à“Add Bank Account/Crypto Address”.
- Identity verification will be required.
Step 3: Fill up your relevant details
- For Bank Account: A Bank Statement Proof will be required in the format of jpg, jpeg, or png.
- For Crypto Wallet: Select your Currency, then fill in your Crypto Address and Upload the QR Code
- Tap on “Done” at the top right corner once completed.
Congratulations you have made your withdrawal request! An email notification will be sent to update you on the status of your withdrawal if it is successful/unsuccessful.
Depositing via ALT FX App
Step 1: At the home screen, tap on “Deposit”.
Step 2: Choose your preferred mode of payment, then tap on "Deposit” and follow the instructions.
Congratulations you have made your first deposit! An email notification will be sent to update you on the status of your deposit if it is successful/unsuccessful.
Internal Funds Transfer via ALT FX Webtrader
Step 1: Hover your mouse cursor over the “three horizontal lines” on the left side of your screen.
Step 2: Select “Funds” à “Account” à”Transfer”.
Step 3: Using the drop-down option, select from which account you want to transfer to which account and the amount to transfer. Then click on “Done”.
Step 4: Check that all the information is correct. Then click on “Done”.
Congratulations you have completed your internal funds transfer! An email notification will be sent to update you on the status of your withdrawal if it is successful/unsuccessful.
Withdrawal via ALT FX Webtrader
Step 1: Hover your mouse cursor over the “three horizontal lines” on the left side of your screen.
Step 2: Select “Funds” to go to the “Withdraw” page.
Step 3: Add your bank account/Crypto Address.
- Fill up the relevant details
- For bank account, “Bank Statement Proof” will be required in the format of jpg, jpeg, or png.
For Crypto, identity verification will be required.
- Once verified you may select the crypto currency, key in your Wallet Address and Upload the QR code. Tap on “Done” when completed.
- Note: White-listing Crypto Wallet. Your wallet address may be screened in accordance with our compliance policy.
- To select the Crypto Currency, use the drop-down menu
Step 4: Choose your mode of withdrawal.
- Under “Receiving account” use the drop-down option to select your desired Bank Account/Crypto Wallet.
- Check your details and click on “Done”.
Congratulations you have made your withdrawal request! An email notification will be sent to update you on the status of your withdrawal if it is successful/unsuccessful.
Note: You may also track your withdrawal records under “Funds” à “Withdrawal Record”.
Depositing via ALT FX Webtrader
Step 1: Hover your mouse cursor over the “three horizontal lines” on the left side of your screen.
Step 2: Select “Funds” to go to the “Deposit” page.
Step 3: Choose your preferred mode of funding. Then click on the “Deposit” button next to your choice of payment mode.
Step 4: Depending on your payment mode, follow the instructions given.
Note: Proof of transfer may be required. Ensure that the “proof of transfer” is in JPG/JPEG/PNG/PDF format files and size is less than or equal to 10MB.
Congratulations you have made your first deposit! An email notification will be sent to update you on the status of your deposit if it is successful/unsuccessful.
Note: You may also track your deposit records under “Funds” à “Deposit Record”.
About Us
Altitude FX is a Forex CFD provider offering traders and investors of varying skill levels access to a diverse range of products and advanced trading tools.
Drawing upon the expertise of our parent company, CWT International Limited (HK:521), and its group of companies with over 10 years of experience in the Financial Services industry, we are dedicated to assisting traders in reaching new heights in their financial endeavours.
Our name reflects our commitment to elevating our clients' trading experience. We firmly believe that our clients' success is our success, and we are devoted to fostering long-term relationships to aid them in achieving their financial goals.
Registration via ALT FX App
Step 1: Download the ALT FX App.
Step 2: Tap on “REGISTER”.
Step 3: Select your country/region of residence, followed by filling in your mobile number.
Then click on “Get” to receive your “Verification code”. Key it in and tap “Next” to continue to Step 4.
Step 4: Enter your email address and click on “Get” to receive your “Verification code”.
Key it in and tap “Next” to continue to Step 5.
Step 5: Set your password.
- Key in your password.
- Compulsory Password Requirements:
- 8-15 characters
- Contain two characters from the following four categories: uppercase letters A-Z, lowercase letters a-z, numbers 0-9, special characters (~, !, $, #, %, etc.).
- Compulsory Password Requirements:
- Re-type your password to confirm.
- Note: You may click on the “eye” icon to view the password you have typed.
- Tap “Register” to complete your registration.
Step 6: If prompted, tap on “Allow” if you would like to receive notifications from ALT FX App.
You should arrive at this page upon completing the registration process successfully.
Step 7: Verify your account (Information has to be complete and accurate).
- At the top, tap on “Create”.
- Select your country of residence under “Residency”, then tap “Next”.
- Fill up your Personal Information, then tap “Next”.
- Note: Select your Identification type according to the document you have prepared.
- Fill up your personal experience, then tap “Next”.
- Tap “Allow” when prompted for access to your photos and videos, to allow the app to locate your documents.
- Ensure that your documents are clear and in the following format: jpg, jpeg, png or pdf.
- Select the account setting of your choice, then tap “Done” to complete your account verification application.
- The “Trading Password” will be used to login to your live trading account, it may or may not be the same as your ALT FX account password.
- Compulsory Password Requirements:
- 8-15 characters
- Contain the following four categories: Uppercase A-Z, Lowercase a-z, Digits 0-9, Special characters (~, !, $, #, %, etc.).
Congratulations you have completed your account verification application!
Click on “Go to Trade” to start Demo Trading and familiarise yourself while your live account is pending verification.
The banner will now change from "Create" to "In progress..."while your account verification is being processed. The "Account opening in progress" prompt will disappear upon successful account verification. An email notification will also be sent to you.
If account verification is unsuccessful, the orange banner will turn red. An email notification will be sent to you will more details. Please rectify accordingly and re-submit your application.
Registration via ALT FX Webtrader
Step 1: Head over to AltitudeFX and click on “Sign Up”.
Step 2: Registration
- Under Account Type, select “Individual Account”.
- Under Country or Region, select your country/region of residence.
- Under Mobile Number, select your country code, followed by your active Mobile Number.
- To get “Verification Code”, click on the “Get” button for the verification code to be sent to you via SMS.
- Key in the verification code and click “Next” to proceed to Step 3.
Step 3: Verify your Email Address.
- Enter your preferred email address
- Click on “Get” for the “Verification Code” to be sent to your email.
- Check your Spam/Junk Folder if you do not see it in your Inbox.
- Key in your “Verification Code”, then click “Next” to proceed to Step 4.
Step 4: Set your login password.
- Key in your password.
- Compulsory Password Requirements:
- 8-15 characters.
- Contain two characters from the following four categories: uppercase letters A-Z, lowercase letters a-z, numbers 0-9, special characters (~, !, $, #, %, etc.).
- Compulsory Password Requirements:
- Re-type your password to confirm.
- Note: You may click on the “eye” icon to view the password you have typed.
- Click “Done” to proceed to Step 5.
Congratulations, you are now one step closer to your live account!
Documents to prepare for live account verification:
- Identity Card/Passport (For identity verification).
- ID, Driver's License, or latest copy of utilities, credit card bills etc. (not exceeding 3 months) (For residential address verification).
Once you have gathered your documents, proceed on to the next step to get your live account verified.
Verify your account (Information has to be complete and accurate):
- At the top of the page, click on “Verify” in the blue banner.
- Select your country of residence under “Residency”, then click “Next”.
- Fill up your Personal Information, then click “Next”.
- Note: Select your Identification type according to the document you have prepared.
- Fill up your personal experience, then click “Next”.
- Ensure that your documents are clear and in the following format: jpg, jpeg, png or pdf.
- Select the account setting of your choice, then click “Done” to complete your account verification application.
- The “Trading Password” will be used to login to your live trading account, it may or may not be the same as your ALTFX account password.
- Compulsory Password Requirements:
- 8-15 characters
- Contain the following four categories: Uppercase A-Z, Lowercase a-z, Digits 0-9, Special characters (~, !, $, #, %, etc.).
Congratulations you have completed your account verification application!
Click on “Go to Trade” to start Demo Trading and familiarise yourself while your live account is pending verification.
The banner will now change from blue to orange while your account verification is being processed. The orange banner will change back to blue when account verification is successful. An email notification will also be sent to you.
If account verification is unsuccessful, the orange banner will turn red. An email notification will be sent to you will more details. Please rectify accordingly and re-submit your application.
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